• Stephen Lecce, MPP

Ontario Expands Case and Contact Management Workforce

January 15, 2021


The Ontario government has hired more case managers and contact tracers, building the provincial workforce to 1,600 by February 15, 2021. Along with staff who work in or have been redeployed within public health units, this support brings the total number of case and contact tracers in the province to nearly 5,600 staff. These people are vital in helping to isolate new cases of COVID-19 and stopping the spread of the virus in communities across Ontario. "Our government continues to use every resource at its disposal to fight COVID-19 and keep Ontarians safe," said Christine Elliott, Deputy Premier and Minister of Health. "By expanding our case and contact management capacity, we are significantly boosting our ability to respond to the rising number of COVID-19 cases across the province. We are immensely grateful to our public health units and this provincial workforce, who are all working to keep Ontarians safe and healthy and stop the spread of this deadly virus." As part of its Fall Preparedness Plan, the province has hired over 700 contact tracers and case managers, in addition to the 600 Statistics Canada employees that are assisting with contact follow-up. The province is onboarding an additional 300 case managers in the coming weeks - bringing the provincial workforce to 1,600 and the total number of case and contact management staff across Ontario to approximately 5,600. "Ontario's public health system continues to take extraordinary efforts to contain COVID-19," said Dr. David Williams, Ontario's Chief Medical Office